gpk电子游戏官网 is excited about our new 网上银行 and 手机银行 platform. 在这一页, you will find a series of frequently asked questions along with several How-to videos to assist you in using the system.

手表和谷歌Pixel应用程序

手机银行

  • 支付账单
  • 安排或取消付款
  • 存款支票更快
  • 查询账户余额
  • 24/7账户访问
  • 轻松转移资金
  • 推送通知
  • 加强保安及安全

Learn more about 手机银行 >


快线语音银行

Express Line is an easy and convenient service which allows you access to your account 24 hours a day, 一周七天. By using Express Line, you are able to perform a variety of transactions, such as:

  • 账户余额查询
  • 账户存取款查询
  • 账户转账
  • 和更多的

24小时电话银行 415-775-0171

免费电话 800-746-9600

电话拨号Expressline语音银行电话线

如果你认为自己是身份盗窃的受害者,请阅读这篇文章 身份盗窃恢复指南 请打电话给GPK电子游戏 415-775-5377.   


请参阅数字银行如何运作

或者选择其中一个视频

新会员登记

新用户教程

转帐

警报和通知

更新个人资料

更新帐户设置

选择电子报表

进行转账
手机银行

存款支票
手机银行

帐户交易详情
手机银行


数码银行常见问题

Why is gpk电子游戏官网 making the change to a new platform?

这次升级为您带来了一个易于使用的界面与许多新功能. Updated multi-factor authentication and passcodes offer the best security for your peace of mind.

我需要下载新的手机银行应用程序吗?

Yes, you will need to delete the old GPK电子游戏 app and download the new app from one of the app stores.

如果我从来没有注册过网上银行呢?

您可以从GPK电子游戏的主页轻松注册. 只需点击“我是新用户”链接.

数字银行有生物识别登录选项吗?

Once you are enrolled, fingerprint and face ID will be available depending on your device. The new platform will automatically identify the type of device you are using to log in and will present the correct options.

用户名和密码要求是什么?

用户名要求如下:
不能与您的帐号或密码相同
必须在6到20个字符之间吗
一定要以字母开头吗

密码要求如下:
不能与您的帐号或用户名相同
必须在8到32个字符之间吗
必须包含至少一个数字字符吗
必须包含至少一个字母
必须包含至少一个特殊字符

我需要重置我的账单支付账户吗?

No. Bill pay and any recurring payments have been automatically converted to digital banking. A mobile phone number must be present on your account and cookies must be enabled for bill pay to link properly.

我需要下载新的手机银行应用程序吗?

苹果iPhone / iPad / iPod:
下载免费手机银行应用, 苹果会员可以通过iOS设备或手机访问苹果应用商店 click here to download gpk电子游戏官网 手机银行 app

Android:
下载免费手机银行应用, Android members can visit Google Play or check here to download the gpk电子游戏官网 手机银行 app.

在之前的系统中,我可以向自己申请支票. 为什么这个选项不再可用?

新的供应商没有这个选项可用. We will be happy to assist you with this request over the phone at 415-775-5377 or you may visit one of our local branches.

How come I am not able to see my full account number to use for ACH, wires and/or direct deposit?

Our current core system and the new online and mobile banking system are not compatible in this area. 一旦GPK电子游戏在今年8月进入新的核心系统, your full account number will be displayed within online and mobile banking. 在那之前, 如果您需要您的完整帐号, 请致电415-775-5477或到当地分店.

我什么时候开始使用新平台?

GPK电子游戏很快就会转换到新的数字银行解决方案.

登录过程是否不同?

为了你的安全, you will receive a one-time password (OTP) when you enroll and when you log in for the first time.

What if I haven’t used mobile or online banking in the past 6 months or more?

您需要注册为新用户. 只需点击“我是新用户”链接.

我需要重新创建我的计划传输吗?

If you currently have any scheduled transfers (recurring or future-dated), 这些将自动转移到新系统.

我需要重置提醒吗?

Transaction alerts and balance alerts will automatically transfer to the new system. The alert configuration in the new digital banking system has significantly more options available, 因此,GPK电子游戏建议检查系统中的新设置.

我需要重置我的Quicken或Quickbooks吗?

看到 这里有关于 Quicken或Quickbooks用户.

新平台的浏览器要求是什么?

网上浏览器:
铬, 边缘, Firefox和ie浏览器, the current stable version and previous two versions (provided the browser maker supports those versions).

对于移动应用程序,最低要求是:
iOS: 11.0
Android: 5.0(棒棒糖API级别21)

为什么我不能再进入大局?

在更改到新系统之前, the Credit Union completed an analysis and identified that a very small population utilize this service and a decision was made to discontinue it. There are many services available for you and the Credit Union will continue to evaluate other products that we may want to introduce at a later time.

How come I am no longer able to put a description in my transfers to another member with the Credit Union?

This feature will be available again when we complete our core system conversion this August. Our current core system and the new online and mobile banking system are not compatible in this area.

GPK电子游戏 欲了解更多信息或致电 415.775.5377

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